Q1. How do I make an event visible to residents?
Toggle the event to Active in the Overview tab.
Q2. How do I book a slot for a resident?
Use Book a Slot in the Bookings tab or Global Bookings Page.
Q3. Can I update event details later?
Yes. Just edit and save changes in the Overview, Configuration, or Reminders tab.
Q4. What is a notice period?
Restricts last-minute bookings to allow prep time for staff.
Q5. How do I see which staff is most active?
Staff Leaderboard in the Global Bookings Page or Event’s Bookings tab.
Q6. Can I delete events with bookings?
Yes, but better to deactivate them to retain history.
Q7. How do I preview the event?
Use the Booking Preview in the Overview tab.
Q8. Can I send more than one reminder?
Currently, only one reminder per event can be configured.
Q9. Can I export bookings?
Yes — CSV or PDF export is available in both event and global views.
Q10. What’s the difference between active and inactive events?
Active = visible to residents. Inactive = hidden but data preserved.
💡 Looking for something else?
Feel free to reach out to us at [email protected] — we’re happy to help!