> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nirvala.in/llms.txt
> Use this file to discover all available pages before exploring further.

# ❓ Staff: FAQs

## Frequently Asked Questions

### Q1. Why can’t my staff member log in?

> Check if the email is verified and credentials are correct. Try resending the invite or resetting the password.

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### Q2. I invited a staff member but they don’t show up in the list.

> Make sure their invite has been accepted. Pending invites won’t reflect as active users until accepted.

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### Q3. How can I prevent tasks from being assigned to someone on leave?

> Use **Vacation Mode** in the staff profile to set dates. Tasks will auto-assign to others during that time.

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### Q4. A staff member can’t access certain features. Why?

> Check their **Permissions Panel** in their profile or the **Permission Group** assigned to their department.

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### Q5. Can I assign multiple shifts in one day?

> Yes! In the **Working Hours** section, you can create multiple time blocks (e.g., 9am–12pm & 4pm–7pm).

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### Q6. Why is a staff member’s calendar empty?

> They might not be linked to a department or haven’t been assigned any tasks/events yet. Check their profile.

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### Q7. Can I manually update someone's availability?

> Yes, you can edit working days/hours directly in their profile under **Working Hours**.

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### Q8. Can one staff member be part of multiple departments?

> Certainly, a staff member can be part of multiple department, alongside departments having their permission group cover multiple permission scopes.

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### Q9. How do I edit an existing department?

> Go to the **Departments** section, search for the department, and click **Edit** to update details.

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### Q10. Can I duplicate a permission group?

> There’s no direct “duplicate” button, but you can create a new group with similar permissions manually.

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💡 **Looking for something else?**\
Feel free to reach out to us at [support@nirvala.in](mailto:support@nirvala.in) — we’re happy to help!