> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nirvala.in/llms.txt
> Use this file to discover all available pages before exploring further.

# ❓ Resident: FAQs

## Frequently Asked Questions

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### Q1. Can I add a resident without their email?

> Yes, but email is required for notifications and admin access.

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### Q2. How do I upload residents in bulk?

> Use the provided CSV template and upload it under the correct facility. Ensure Name, Phone, and Email are included.

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### Q3. Can a resident be assigned to two units?

> No — one active unit per resident is enforced.

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### Q4. Is medical info required during creation?

> No. Medical information is optional and can be filled later.

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### Q5. How is the Care Plan connected to other tabs?

> The Care Plan syncs with the **Timeline** and **assigned staff tasks** automatically.

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### Q6. Can I track family-requested payments separately?

> Yes — use the **Notes** and **Service By** fields in Wallet to log initiators.

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### Q7. What if a resident moves rooms/facilities?

> Update Living Info in the profile — their past data will be retained.

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### Q8. How do I delete a resident?

> Use the **Delete Resident** button on their profile — this action is permanent.

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### Q9. Is resident data secure?

> Yes. Nirvala uses encrypted storage, role-based access, and healthcare-grade compliance standards.

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### Q10. Where do I configure wallet limits or approvals?

> Go to the **Billing Module → Pending Transactions → Settings** to adjust approval rules and wallet configurations.

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💡 **Looking for something else?**\
Feel free to reach out to us at [support@nirvala.in](mailto:support@nirvala.in) — we’re happy to help!